Mailbox

Mailbox users sign in at /login with their email address and password. After login, they are routed directly into their mailbox.

Administrators can open a mailbox from Email accounts by selecting an account and clicking Open email.

Available Folders

The mailbox currently includes:

• Inbox
• Search
• Sent
• Drafts
• Starred
• Archive
• Spam
• Trash

Mailbox settings are available from the mailbox navigation.

Spam

Messages rejected by the inbound provider's spam checks, and future messages from senders you report, are delivered silently to Spam. They do not appear in Inbox, normal search, unread counts, push notifications, or incoming-email webhooks.

Use Report spam to move a conversation to Spam and route future messages from its latest outside sender there for this mailbox. Use Not spam to move the conversation back to Inbox and remove the sender rule created for it.

Spam is permanently deleted after 30 days, including stored attachments. A message explicitly deleted from Spam moves to Trash and follows Trash behavior.

Compose And Send

Mailbox users can compose and send email from their account. Sending requires the account's domain to have outbound sending active.

Mailbox sending is rate limited per account. If a user sends too many messages in a short period, they may need to wait before sending again.

Drafts

Drafts are saved inside the mailbox. Users can return to the Drafts folder to continue work.

API-Originated Mail

Messages sent through the HTTP API are written to the sent folder in the company database so administrators can see outbound activity.