Activate Receiving

Receiving must be active before you can create mailbox accounts for a domain.

What Activation Does

When you click Activate receiving, Arawa Mail:

1. Redirects you to Cloudflare for authorization when needed.
2. Finds the matching Cloudflare zone.
3. Publishes the MX records required for inbound delivery.
4. Routes inbound email to Arawa Mail.

After activation, the domain receiving status changes to Active.

Existing MX Records

If the domain already has MX records, Arawa Mail shows a confirmation step before replacing them. Confirm only when you are ready for inbound mail to flow through Arawa Mail.

Failed Activation

If activation fails:

• Confirm the domain is an active Cloudflare zone.
• Confirm you connected the Cloudflare account that owns the zone.
• Click Retry after fixing the issue.

Receiving Before Accounts

Email accounts cannot be created until receiving is active. This prevents creating mailbox users for a domain that cannot yet receive mail.